Terms & Conditions

The following information is provided for convenience as part of the service we offer at this website. However, R Barbour & Sons Ltd cannot accept any liability for its accuracy or content. Visitors who rely on this information do so at their own risk.  These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website.

Links disclaimer

R Barbour & sons Ltd is not responsible for the contents or reliability of the linked web sites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over availability of the linked pages.

Copyright

Material featured on this site is subject to copyright protection unless otherwise indicated. The copyright protected material may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source and copyright status must be acknowledged.

The permission to reproduce R Barbour & Sons Ltd copyright protected material does not extend to any material on this site, which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

The Seller

The website www.barbours.co.uk is the property of R Barbour & Sons Ltd, 24-36 Buccleuch Street, Dumfries, DG1 2AL. Registered in Scotland: Company No: 10111. Directors P D Barbour. T C Barbour, Mrs K M Cochran. R Barbour & Sons Ltd VAT Registration Number is GB 262 8061 64.

Prices

The prices quoted throughout our online store include standard UK VAT where appropriate. We reserve the right to change our prices at any time. There may be occasions where prices are incorrectly quoted or change at short notice as a result of circumstances beyond our control. If this situation occurs you will be informed of the correct price by telephone or email as soon as possible and should you not wish to proceed, that part of your order will be cancelled.

Value Added Tax

VAT is added at the current UK rate, except where goods are zero rated for tax purposes. All quoted prices on the online shop are inclusive of VAT where applicable.

Delivery

Your goods will be delivered using either Royal Mail or a specialist carrier. Delivery charges are shown when you place an order.

We endeavour to dispatch goods on the same day if the order is received between 09.00 hrs to 11am, Monday – Friday, delivery is dependent on your location your choice of delivery and when you have ordered. Delays may be experienced during certain times of the year and if this is the case we will contact you as soon as possible via email. Deliveries to remote areas of the country may take longer to deliver than the times specified above.  Next day delivery on a Saturday is not available.

Payment

We accept payment by Visa, Mastercard, Switch, Delta by secure server.

When placing an order, the address given must be the same as that registered with your credit card company. To process your order more efficiently, we also request a telephone number in case of a query. Card payments are processed by the online merchant Worldpay from whom you will receive a separate notification of payment via email.

Please place your order online or by telephoning Barbours on 01387 254343

Returns Procedure/ 30 Day Guarantee * as advertised…

Unsuitable or defective items can be returned for exchange to R Barbour & Sons Ltd (the supplier) providing they are received within 30 days of the original delivery date in a new, unused condition (we understand that you will have to try on goods, where applicable, for size and fit) and accompanied by a completed returns form. We include a returns form in every order we send out. Where a change of mind or decision is made the consumer must pay for the cost of returning goods to Barbours. If the goods are proven to be faulty then Barbours will refund your postage costs. The return of mail order goods can be made by mailing them to the address below. We recommend that returned items are sent using an insured delivery service for your own protection. The address for any returns is – R Barbour & Sons Ltd, 24-36 Buccleuch Street, Dumfries, DG1 2AL United Kingdom. A re-delivery charge (at our standard rates) will apply to all items returned for exchange. Defective/Faulty products will be replaced without a further delivery charge. If you have any questions relating to an exchange or refund please call us on 01387 254343 or email info@barbours.co.uk

Cancellation Rights

Please note that you are entitled to cancel your order if you so wish, provided that you exercise your right no longer than 7 working days beginning on the day after you receive the goods.
If you wish to exercise your right to cancel this contract after your order has already been dispatched please follow the procedure set out in our returns procedure above.
If you (the consumer) cancel an order and do not return the goods or take reasonable care of them, we will make every effort to contact you (the consumer) first to arrange a return. If unsuccessful we reserve the right to charge fully for the goods received by you (the consumer).

Record of Transaction

Information regarding you and the transaction you have made will be held by R Barbour & Sons Ltd for a reasonable period after the transaction and made available to you, given suitable notice and proof of identity.

Website Images

We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact colour match to the product as displayed on your screen.

Product Specification

All product information and technical specifications contained in www.barbours.co.uk, and its associated sites are for guidance only, no responsibility can be taken for errors or omissions.