Delivery
Your goods will be delivered using either Royal Mail or a specialist carrier. Delivery charges are shown when you place an order.
We dispatch goods on the same day if the order is received up to 11am, Monday – Friday, delivery is dependent on your location your choice of delivery and when you have ordered. Delays may be experienced during certain times of the year and if this is the case we will contact you as soon as possible via email. Deliveries to remote areas of the country may take longer to deliver than the times specified above. Please click here for full details of our current delivery options.
Standard
Orders will be delivered to addresses throughout the UK within 3-5 working days, excluding weekends and bank holidays. Our standard UK delivery for orders under £100 is £4.95. Orders over £100 are delivered free.
This excludes furniture & carpet sales.
Next-Day
UK Next Day delivery- £9.95
UK Next Day delivery is available on items excluding furniture, Carpets, rugs and lighting for delivery within the UK. Orders must be placed by 11am. Next day delivery is not available on a Saturday or Bank Holiday. Due to stock availability levels, not all items are available for UK Next Day Delivery. There may be some remote areas where our couriers are unable to guarantee delivery within 24 hours. We will let you know by email or phone how long your delivery shall take.
Click & Collect
You can have your order delivered to any of the Dumfries stores completely free of charge!. Delivery should be within 2-5 working days. You must take your confirmation email to the store as proof of purchase to collect your order.
Larger Items
Delivery can only be made on larger items of furniture and rugs in the Dumfries & Galloway region and is free of charge on orders over £500.
You will be contacted on placing the order to arrange delivery.
Please contact us prior to placing an order if delivery is required outwith this area.