Privacy Policy
What data do we collect?
We collect data from you when you register on our site or place an order.
What do we use your information for?
We may use your information to process transactions (no information will be shared, sold or exchanged or given to any 3rd party without your consent except for delivering the intended product that you have requested from us, to improve our customer service to you, to send periodic emails to inform you of ongoing promotions or events (you can unsubsribe form any marketing contact at any time by following the procedure below). We will always respect your privacy and comply with the regulations enforced by the relevant Data Protection Act rules in force at the time.
How do we protect and safeguard your personal data?
Data is safeguarded by means of encryption and physical safeguards and security have been put in place. Card payments are encrypted by our secure third-party payment provider.
We would like you to be confident about ordering online. We use secure socket layer (SSL) technology to ensure that your details are safe. The information you provide is encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the browser bar.
Your Consent
By using our site you consent to our Privacy Policy and Terms and conditions.
Withdrawing your consent
With R Barbour & Sons Ltd you are always in control of your personal information and if at any time you wish to unsubscribe please email info@barbours.co.uk or send a letter to R Barbour & Sons ltd, 24-36 Buccleuch Street, Dumfries, DG1 2AL.
Who may access your data?
Your information will not be passed or sold to any third party, and will be held exclusively by R Barbour & Sons Ltd employees or our agents. Agents include Royal Mail and Mailing and Printer Partners to be able to send you information by post regarding Events & Promotions, our web designers, Iconography Ltd, who can act on our behalf as Data Processors. This means they host our website and have access to ensure its correct function.
Changes to our privacy policy
If we decide to change or update our privacy policy we will do so on this page. Please contact us if you have any queries regarding our Privacy Policy
Unsolicited Email Policy
Internet user privacy is of upmost importance to us and our customers. Our success depends on our ability to maintain the trust of our customers. To this end, we have two overriding policies:
Message recipient policy
Before customers can receive email messages, advertising or promotions, customers must have agreed to receive such messages, by either purchasing from us or by opting into one of our mailing lists. Any recipient may request at any time to be removed from our list, and we will comply with that request. In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages.
Policy against advertising our website using unsolicited email messages
We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. If you feel you've been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages.
Your email address is safe with us.
- We never sell or share your email addresses with other companies.
- You can unsubscribe at any time.
- We require that each email message sent out from us includes an easy way for subscribers to remove themselves via an unsubscribe link.
- If you receive a newsletter or email and decide you don't like it, simply click the unsubscribe link at the bottom of the email.
- If you feel you've been sent unsolicited email and would like to register a complaint, please email us using our contact page.
Definition of Spam
Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via email without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.
Cookies
We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.
Below is a list of cookies that are used on this Website. You can opt out of non-essential cookies at any time by clicking this link...
Our Cookies
Name: PHPSESSID
Typical content: randomly generated number
Expires: when user exits browser
Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year
Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks
Name: bkey
Typical content: randomly generated number to remember the basket contents for the customers next visit
Expires: 4 weeks
Name: recent
Typical content: stores recently viewed products for display on the customers next visist
Expires: 4 weeks
Name: facebookLike
Typical content: used for promotional offers, stores whether the customer has "liked" the website on Facebook
Expires: 4 weeks
Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year
Google Analytics Cookies
Name: _utma
Typical content: randomly generated number
Expires: 2 years
Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes
Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser
Name: _utmv
Typical content: randomly generated number
Expires: 2 years
Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months
For further details on the cookies set by Google Analytics, see the link below.
Add-This Cookie
Name: _atuvc
Typical content: numeric content (e.g. 8|21) that helps you share content through social networks
Expires: 2 years
Social networking websites
Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.
More about Cookies
For more information about how to manage your cookies, visit aboutcookies.org.
The website www.barbours.co.uk, is the property of R Barbour & Sons Ltd, 24-36 Buccleuch Street, Dumfries, DG1 2AL, Tel +44 (0)1387 254343, Registerd in Scotland: Company No: SC10111.